About the training:
Do you sometimes want to speak up during a meeting, but finally back out before saying what’s on your mind? Self-confidence to ‘dare’ to say something is also called assertiveness. Anyone can learn this skill while maintaining his/her own style. Assertiveness at work goes beyond the workplace, but will also strengthen you in your daily life.
Goals
- Create self confidence
- Have a better relationship with your colleagues and clients
- Communicate with power
Duration
8 hours
Programme
- What is assertive-, sub assertive- and aggressive behaviour?
- Obstacles for recognising assertive behaviour
- Enforcing your opinion
- Learning how to say ‘no’
- How to react in a conflict of opinion and discussions
- Practise real life situation*
* during the exercises we will be using a video camera and an actor to strengthen the learning process