About the training:
We communicate all the time, even if we don’t speak. Our starting point is gaining an insight into your own communication with yourself and others. Furthermore we will explore different situations in which you will learn to communicate more effectively so that your message is beter understood.
Goals
- Learning to use different ways of communication
- Getting certainty that your communication is understood
Duration
8 hours
Programme
- The importance of communication and the basic elements
- Hurdles of communication
- Communication lines within your company
- Discussion techniques: listening, brain storming, giving feedback, delegate, instruct, giving/receiving criticism, conflicts of interest *
* during the exercises we will be using a video camera and an actor to strengthen the learning process