About the training:
The retail industry is a special environment. There are hundreds / thousands of customers per day that pass through your store, each with its own flavor, desires and wishes. To help them properly and quickly help them to swiftly find their favorite items, your employees need certain knowledge and skills. A store manager has an important role to play to lead and coach their staff in this aspect.
Goals
This training course is aimed at both the beginning and experienced store manager in the Retail industry.
Duration
Depending on the foreknowledge of the participants and tob e discussed after a first preliminary meeting
Programme
We propose the following topics:
- Retail Marketing
- Sales Techniques
- Leadership skills
- Stock management
- Personnel Management